About Pathways Consulting Group: Who We Are and What We Do

Inside Pathways Consulting Group

Pathways Consulting Group specializes
in turning complexity into clarity.

We’re not just advisors. We’re ServiceNow consultants with the technical expertise and insight to give you results that last. We’ve combined decades of enterprise consulting experience with AI-driven innovation. Our clients get a smarter, faster way to overcome business challenges, no matter how complex.

In a field of bloated consultancies and scattered niche players, our team comes in strong with a rare mix of agility, depth, and executional strength.

The Rescue Partner

When projects stall, Pathways steps in.
Clients call us when timelines slip, goals get muddled, or other partners fall short. We stabilize fast, refocus efforts, and get your ServiceNow initiative back on track with minimal disruption and lasting impact.
That’s why we’re known across the industry as The Rescue Partner.

Years in Business

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Years as ServiceNow Partner

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Combined Years of Experience

Team Certifications

Micro Certifications

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Successful Deployments

Pathways Consulting Group…

was one of the first 50 ServiceNow partners.

has excellent CSAT scores year after year.

is referred to as “The Rescue Partner” for resolving failing projects.

is among the top 1% for quality among partners worldwide.

Pathways Consulting Group: Seven-Time Best Small Firm Winner

Our Core Values

Be Collaborative. Be Exceptional.

The Pathways team includes a diverse group of well-qualified professionals with hundreds of total ServiceNow and professional certifications. Our people have years of real-life experience implementing, maintaining, and supporting the ServiceNow platform in addition to collaborating together to ensure successful implementation. Pathways Consulting Group has been helping clients unlock productivity, fuel efficiency and accelerate the path to digital transformation for over a decade. Our team lives and breathes our core values by example. At Pathways, we bring our best selves forward every day.

Pathways Culture

Our Culture Team brings out the best of the best ideas and events to ensure Pathways is always a rewarding, committed and fun place to work. We are an inclusive and impressive group that strives to provide solutions, support our clients, grow in education and experience all while enjoying our jobs and each other.