702, 2018

Using Dashboards and Overview pages in ServiceNow

February 7th, 2018|Categories: Training, Videos|

Dashboards, Homepages and Overview pages are fully-interactive and highly useful modules in ServiceNow.
Learn how to leverage the power of these pages by watching our video:

3001, 2018

Creating Custom Queries

January 30th, 2018|Categories: Training, Videos|

When using ServiceNow, do you want to customize the content in your list view?
Follow along with the video and we’ll show you how to create a custom filter and save it for later use!

1601, 2018

TrainingPath: Field Types and Usage

January 16th, 2018|Categories: Training, Videos|

Whether you’re submitting requests or fulfilling them, ServiceNow has consistent field types that you’ll use across the platform.
This consistency across applications and modules helps to make ServiceNow more approachable, even if you’re a first-time user. […]

801, 2018

TrainingPath: Using the Knowledge Base

January 8th, 2018|Categories: Training, Videos|

ServiceNow’s Knowledge Base is incredibly versatile and can help your teams resolve issues without opening a ticket. Find out more by watching our video:

301, 2018

TrainingPath: Submitting Incidents

January 3rd, 2018|Categories: Training, Videos|

Submitting Incident tickets inside of ServiceNow might be difficult to understand for a newcomer to the system. Watch our video to get you started on entering your own Incidents:

2712, 2017

TrainingPath: Fields Types and Usage

December 27th, 2017|Categories: Training, Videos|

If you’re new to ServiceNow or just need a quick refresher on the various types of fields in the system, let our walkthrough help you out: