Focused on people as the key stakeholders, we ensure organizational change is made easier and not a burden to you.

Why Pathways?

We’re Pathways Consulting Group and we listen, we care, we execute Enterprise Service Management. With our experience and expertise, we take you step by step through your ServiceNow implementation all the way to IT Transformation. Learn how, contact us today.

Pathways & ServiceNow

Pathways Consulting Group is passionate about providing in depth consulting for new and existing ServiceNow customers. To fully leverage this enabling technology, let’s get started customizing or implementing ServiceNow today.

Managed Services

Plan. Discover. Execute. With Pathways’ Managed Services offering, we guarantee peace of mind by ensuring critical applications are monitored and complex issues are remediated quickly.

Latest News

Using Dashboards and Overview pages in ServiceNow

By |February 7th, 2018|

Dashboards, Homepages and Overview pages are fully-interactive and highly useful modules in ServiceNow.
Learn how to leverage the power of these pages by watching our video:

Creating Custom Queries

By |January 30th, 2018|

When using ServiceNow, do you want to customize the content in your list view?
Follow along with the video and we’ll show you how to create a custom filter and save it for later use!

TrainingPath: Field Types and Usage

By |January 16th, 2018|

Whether you’re submitting requests or fulfilling them, ServiceNow has consistent field types that you’ll use across the platform.
This consistency across applications and modules helps to make ServiceNow more approachable, even if you’re a first-time user. […]