Focused on people as the key stakeholders, we ensure organizational change is made easier and not a burden to you.

Why Pathways?

We’re Pathways Consulting Group and we listen, we care, we execute Enterprise Service Management. With our experience and expertise, we take you step by step through your ServiceNow implementation all the way to IT Transformation. Learn how, contact us today.

Pathways & ServiceNow

Pathways Consulting Group is passionate about providing in depth consulting for new and existing ServiceNow customers. To fully leverage this enabling technology, let’s get started customizing or implementing ServiceNow today.

Managed Services

Plan. Discover. Execute. With Pathways’ Managed Services offering, we guarantee peace of mind by ensuring critical applications are monitored and complex issues are remediated quickly.

Latest News

Service Portal: Viewing Request Statuses

By |March 12th, 2018|

Once you’ve submitted a Request from the ServicePortal, you’ll want to keep track of it. Watch our video to learn how:

Service Portal: How to Submit a Request

By |March 6th, 2018|

ServiceNow’s Service Portal makes submitting requests simple. Follow along with us as we walk through the basic process of opening a request in the Service Portal:

Asking Questions in ServiceNow

By |February 26th, 2018|

If you have a question about something that your Knowledge Base doesn’t answer, then ask a question in ServiceNow for others to answer!